Privacy Policy for DuoKraft Furnitech LLP

Effective Date: 04 July 2024

1. Introduction

DuoKraft Furnitech LLP (“DuoKraft,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, duokraft.com (the “Website”), or utilize our services. By accessing or using our Website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect thefollowing types of personal information:

• Information You Provide: When you create an account, make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, postal address, phone number, payment information, and other details you voluntarily provide.
• Automatically Collected Information: We may automatically collect certain information about your device and how you interact with our Website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies, web beacons, and similar technologies to gather this information.
• Information from Third Parties: We may obtain information about you from third-party sources, such as social media platforms, if you choose to connect your accounts or engage with our online presence.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To Provide and Improve Our Services: To process your orders, respond to your inquiries, provide customer support, personalize your experience, and enhance our products and services.
• To Communicate with You: To send you transactional emails, marketing communications, newsletters, promotional offers, and other relevant information. You can opt out of marketing communications at any time.
• To Protect Our Rights and Interests: To detect, prevent, and address fraud, security breaches, or other potentially harmful activities.
• To Comply with Legal Obligations: To adhere to applicable laws, regulations, or legal processes.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may engage trusted third-party service providers to assist us in operating our business, such as payment processors, shipping companies, marketing platforms, and IT service providers. These providers are contractually obligated to protect your information.
• Business Partners: We may share your information with our business partners for joint marketing or promotional activities, with your consent.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request access to your personal information and to receive a copy of it.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal information under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
• Right to Withdraw Consent: If you have given us your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise your GDPR rights, please contact us using the contact information provided below.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

7. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside of the EEA, including India, where we are located. These countries may not have the same level of data protection as the EEA. However, we will ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the European Commission.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website or through other communication channels.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

DuoKraft Furnitech LLP A1, BT Road, Kolkata – 700024 Email: care@duokraft.com