Warranty
DuoKraft Smart Furniture Warranty
At DuoKraft, we stand behind the quality and craftsmanship of our Smart Furniture. We are committed to providing you with a seamless experience and peace of mind. Our warranty is designed to protect your investment and ensure your satisfaction.
Warranty Coverage:
- 1 Year Limited Warranty: We offer a 1-year limited warranty from the date of purchase against defects in materials and workmanship.
- What’s Covered: This warranty covers repairs or replacements for any manufacturing defects that affect the functionality or performance of your DuoKraft Smart Furniture.
What’s Not Covered:
- Normal Wear and Tear: This warranty does not cover normal wear and tear, cosmetic damage, or damage caused by improper use, accidents, or modifications.
- Accidents or Misuse: Damage caused by accidents, spills, electrical surges, or unauthorized repairs is not covered.
- Commercial Use: This warranty is intended for residential use only and does not cover commercial use.
How to Claim Warranty Service:
- Contact Us: If you believe your DuoKraft Smart Furniture has a defect covered under warranty, please contact our customer support team at [Customer Service Email/Phone Number].
- Proof of Purchase: You will need to provide proof of purchase (order confirmation or receipt) and a detailed description of the issue.
- Evaluation: Our team will assess your claim and determine if the defect is covered under warranty.
- Resolution: If your claim is approved, we will either repair or replace the defective component or product.
Our Commitment to Quality:
At DuoKraft, we are passionate about creating Smart Furniture that elevates your living standards. Our founder, Ramiz Hassan, envisioned a world where technology seamlessly integrates with everyday living to enhance comfort and convenience. This warranty reflects our commitment to providing you with the highest quality products and exceptional service.
Please note: This warranty information is subject to change and may vary depending on your location. Please refer to your product documentation for the most accurate and up-to-date warranty details.
Thank you for choosing DuoKraft. We are here to support you throughout your Smart Furniture journey.